The vetting standard

Fewer than 3% of applicants ever answer your chat

Anyone can hire chat operators. We hire high ticket salespeople and then put them through seven stages of screening, simulation and certification before a single customer of yours sees them type.

Last twelve months

Applicants4,180

Sourced from high ticket sales floors, not chat agencies.

Interviewed612

Only closers with verifiable high ticket history advance.

Simulated204

Live role-play against real buyer objections.

Certified119

Under 3% reach the floor and stay there.

The gates

Seven stages. One rejection ends it.

Stage one

Sourced, not posted

We recruit from closing floors: automotive, aviation, private client banking, luxury retail, enterprise SaaS. Every candidate arrives with a track record we can call and confirm.

Stage two

Record verification

Quota history, average deal size and tenure verified with prior sales leadership. Inflated numbers end the process on the spot.

Stage three

Live objection simulation

A senior closer runs an unscripted buyer scenario in your vertical. Candidates are scored on discovery depth, tone, urgency and the ability to move a conversation forward.

Stage four

Written voice test

Chat is written selling. Candidates handle four concurrent transcripts under a 30 second response clock while staying warm, precise and grammatically clean.

Stage five

Background and integrity

Identity, criminal and employment checks, plus signed confidentiality and data-handling agreements before any client system is touched.

Stage six

Account certification

Inside our LMS, each closer studies your offers, pricing, inventory and edge cases, then must pass your account exam at 90% or above.

Stage seven

Supervised go-live

First shifts are shadowed by a floor lead. Every transcript is graded until performance holds, and grading never stops after that.

Who makes it through

Career closers, not chat operators

Marcus D., AureChat certified closer

Marcus D.

Luxury automotive, 9 years

$41M written

Elena R., AureChat certified closer

Elena R.

Private aviation sales, 7 years

312 charters closed

Andre P., AureChat certified closer

Andre P.

Enterprise SaaS, 8 years

128% avg. quota

Sofia M., AureChat certified closer

Sofia M.

Med spa & aesthetics, 6 years

$8.4M booked

After they pass

Certification is the start, not the finish

Every transcript is graded against the same scorecard, every week. Closers who slip go back into the LMS. Closers who slip twice come off your account. You see the scores in your monthly performance statement.

Response under 30 seconds

Measured on every conversation, not sampled.

Discovery before pitch

Budget, timeline and fit established before a price is quoted.

Conversation moves forward

Booked call, quote, deposit or warm handoff. Never a dead end.

Written in your brand voice

Tone, terminology and claims audited against your guidelines.

AureChat

Ask to meet the closers before you sign anything

We will show you the exact people who would staff your account, their records, and their certification scores on your business.

Book a Demo